NBC Responds / Telemundo Responde units expands to 20 markets

NBCUniversal Owned Television Stations, a division of NBCUniversal, today announced the expansion of its NBC Responds / Telemundo Responde consumer units to Telemundo stations in Orlando (WTMO) and El Paso (KTDO) on the heels of the units recovering more than US$30 million for consumers – and – Consumer Action, a non-profit organization that has championed underrepresented consumers nationwide for nearly five decades, announcing the NBC Responds / Telemundo Responde consumer units as winners of the 2019 Consumer Excellence Award in the media category.

“Lack of information, resources or limited English-speaking abilities should not stand in the way of consumers getting the information or services they need. I am pleased that consumers in Orlando and El Paso will be able to call on our Telemundo stations for help,” said Valari Staab, president, NBCUniversal Owned Television Stations.

Launched in 2014 to help fill a void in the marketplace, the NBC Responds / Telemundo Responde consumer investigative units are charged with speaking up for those who may have been wronged.

This month, a new Telemundo Responde unit launched at Telemundo 31 in Orlando with Consumer Investigative reporter Valezka Gil leading the station’s local unit. Telemundo 48 in El Paso will also debut a new consumer unit in May with Annie Tejada as KTDO’s Consumer Investigative Reporter. With the launch of these two new teams, the NBC Responds / Telemundo Responde units expands to 20 markets.