MERCADEO Versión en español

Mario D’Andrea of dentsu mcgarrybowen: The Worse Thing A Brand Can Do Today Is Disappear

Manuela Walfenzao| 19 de mayo de 2020

Mario D'andrea de Dentsumcgarrybowen

The CEO of dentsu mcgarrybowen Brazil, Mario D’Andrea, who will be president of the Advertisements Jury at FIAP 2021, said on the Face to Face Webinar on Tuesday, May 19, that even though fear has paralyzed many people, it is currently “crucial to plan how we will serve advertisers over the next three months. The worst a brand can do now is disappear. Emotionally, you are not going to forget the messages a brand sends you during this period.” He gave the example of China, where as soon as the quarantine ended, sales of cars and luxury items like Hermes accessories soared. “The feeling is ‘I could die tomorrow, so why not enjoy my life now?’ When we talk about fear or any other emotion,” he added, “many studies clearly show how our brain operates. We have two systems – one that is faster, almost automatic, and the other that is more analytic and rational. We use the first system much more and reflect much less than we think we do, since a good 95 percent of our decisions are made with the first one. We must understand that consumers generally make their decisions that way. Their emotions, especially in times like these, influence their purchasing choices. As advertising experts, we must always understand what dealing with people really means.” Though Dentsu recently announced its union with mcgarrybowen, D’Andrea explained that for the last two years he has been CEO of both. “We are now globally uniting the two to form a new agency with new tools. Both elements are intensely focused on clients. It’s not about money but is rather a personal-relations business, in which we must be forever involved in our clients’ needs and ready to satisfy them.”

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